Patient Services Coordinator – Medical Front Desk

Optimamedical; Surprise (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401k

Paid Holidays

Job summary

Optima Medical in Surprise, AZ is seeking a Front Desk Receptionist to welcome patients, verify insurance, collect copays, and manage appointment check-ins. This role supports efficient front-desk operations across our Arizona locations.

Candidates should have at least 1 year of medical front office or customer service experience, familiarity with EMR systems, and strong communication. HS diploma or GED required.

Qualifications

• Minimum 1 year in medical front office or customer service.
• Experience with EMR systems.
• Excellent written and verbal communication.
• Detail oriented with a positive, team-focused attitude.

Responsibilities

• Verify insurance coverage.
• Collect past due balances and copayments upon checking in.
• Answer phones and relay messages.
• Confirming patient appointments.
• Schedule initial and follow up appointments.
• Input/Update patient information, including insurance.

Skills

Communication skills

Multitasking

Detail oriented

Team player

Education

HS diploma or GED

Tools

EMR system

Job description

Optima Medical in Surprise, AZ is seeking a Front Desk Receptionist to welcome patients, verify insurance, collect copays, and manage appointment check-ins. This role supports efficient front-desk operations across our Arizona locations.

Candidates should have at least 1 year of medical front office or customer service experience, familiarity with EMR systems, and strong communication. HS diploma or GED required.