Medical Front Desk Specialist – Growth & Mentorship

Optima Medical Ltd; Tempe (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Benefits (medical/vision/dental/401k/0

Job summary

Optima Medical is seeking a Front Desk Receptionist at our Tempe location to support front-desk operations within a busy medical practice. You will verify insurance, collect payments, answer calls, and schedule appointments, ensuring a smooth patient flow.

Ideal candidates have at least 1 year in medical front office and customer service, familiarity with EMR, and strong communication. HS diploma or GED required. Join a team focused on quality care and patient experience.

Qualifications

• 1 year Medical Front Office experience preferred.
• 1 year Customer service experience required.
• Experience with EMR systems.
• Excellent written and verbal communication skills.
• Detail oriented with strong organizational skills.
• Positive attitude that supports teamwork.
• Ability to multitask in a busy front desk environment.
• HS diploma or GED equivalent is required.

Responsibilities

• Verify insurance coverage for patients.
• Collect past due balances and copayments at check-in.
• Answer phones and relay messages to the care team.
• Schedule initial and follow-up appointments.

Skills

Medical Front Office

Customer service

Education

High School Diploma or GED

Tools

EMR

Job description

Optima Medical is seeking a Front Desk Receptionist at our Tempe location to support front-desk operations within a busy medical practice. You will verify insurance, collect payments, answer calls, and schedule appointments, ensuring a smooth patient flow.

Ideal candidates have at least 1 year in medical front office and customer service, familiarity with EMR, and strong communication. HS diploma or GED required. Join a team focused on quality care and patient experience.