Patient Services Coordinator — Front Desk

Optimamedical; Lake Havasu City (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Vision/Dental

401k

Paid holidays

Fun work environment

Job summary

Optima Medical is seeking a Front Desk Receptionist to join our team in Arizona. The role involves verifying insurance coverage, collecting copays and past balances, answering calls, relaying messages, and confirming and scheduling patient appointments.

The ideal candidate has at least 1 year in a medical front office or customer service role, strong communication skills, and attention to detail. HS diploma or GED required, EMR experience preferred.

Qualifications

• 1yr Customer services experience (Required)
• 1yr Medical Front Office (Preferred)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented

Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Confirming patient appointments
• Schedule initial and follow up appointments
• Input/Update patient information, including insurance

Skills

Customer service experience

Excellent communication

Multitasking

Detail oriented

Teamwork

Education

High school diploma or GED

Tools

EMR software

Job description

Optima Medical is seeking a Front Desk Receptionist to join our team in Arizona. The role involves verifying insurance coverage, collecting copays and past balances, answering calls, relaying messages, and confirming and scheduling patient appointments.

The ideal candidate has at least 1 year in a medical front office or customer service role, strong communication skills, and attention to detail. HS diploma or GED required, EMR experience preferred.