Patient Access & Front Desk Specialist

Optima Medical; Globe (AZ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401k

Paid holidays

Job summary

Optima Medical in Arizona seeks a Front Desk Receptionist to join our team. The role handles front-desk duties, insurance verification, and patient check-ins, ensuring smooth scheduling and billing processes.

Strong communication and multitasking are essential in a busy medical office. Ideal candidates have healthcare front office experience, familiarity with EMR systems, and a professional, welcoming demeanor.

Qualifications

• Front desk experience in medical office preferred.
• Minimum 1 year customer service experience.
• Experience with EMR systems.
• Excellent written and verbal communication skills.
• Detail oriented with a positive, teamwork-focused attitude.

Responsibilities

• Verify insurance coverage.
• Collect past due balances and copayments at check-in.
• Answer phones and relay messages.
• Schedule initial and follow-up appointments.

Skills

Customer service

Front desk

Communication skills

Multitasking

Teamwork

Education

HS diploma or GED

Tools

EMR experience

Job description

Optima Medical in Arizona seeks a Front Desk Receptionist to join our team. The role handles front-desk duties, insurance verification, and patient check-ins, ensuring smooth scheduling and billing processes.

Strong communication and multitasking are essential in a busy medical office. Ideal candidates have healthcare front office experience, familiarity with EMR systems, and a professional, welcoming demeanor.