Patient Services Coordinator - Medical Front Desk

Lee Hecht Harrison Nederland B.V.; San Diego (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid time off

Job summary

LHH Recruitment Solutions is seeking a Medical Receptionist to join a well-known healthcare organization in Kearny Mesa, San Diego, CA. This is a full-time opportunity for a customer-focused professional who is comfortable working in a fast-paced medical environment and providing exceptional service to patients.

Responsibilities include greeting patients, scheduling appointments, handling high-volume calls, verifying demographics and insurance, entering EMR data, collecting payments,

Qualifications

• 1+ year of experience in a medical receptionist, front desk, clerical, or customer service role preferred
• Healthcare or medical office experience strongly preferred
• Experience with electronic medical records (EMR/EHR) or scheduling systems is a plus
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask and remain professional in a fast-paced environment
• Comfortable handling confidential and sensitive patient information
• Strong computer skills and ability to learn new systems quickly
• Must have full open availability Monday–Sunday between 6:00 AM and 10:30 PM
• Must be available to work five 8-hour shifts per week, including weekends as scheduled

Responsibilities

• Greet and check in patients while providing a welcoming and professional experience
• Schedule, confirm, and reschedule patient appointments
• Answer high-volume incoming calls and assist patients with questions
• Verify patient demographics, insurance information, and required documentation
• Enter and maintain accurate patient information in electronic medical records and scheduling systems
• Collect copays, payments, and other patient account information as needed
• Coordinate with medical staff, providers, and other departments to support efficient patient flow
• Assist with referrals, authorizations, and other administrative healthcare processes
• Maintain accurate and confidential patient records
• Provide professional and compassionate customer service to patients

Job description

LHH Recruitment Solutions is seeking a Medical Receptionist to join a well-known healthcare organization in Kearny Mesa, San Diego, CA. This is a full-time opportunity for a customer-focused professional who is comfortable working in a fast-paced medical environment and providing exceptional service to patients.

Responsibilities include greeting patients, scheduling appointments, handling high-volume calls, verifying demographics and insurance, entering EMR data, collecting payments,