Patient Services Coordinator (Medical Front Desk)

Cibola General Hospital; Grants (NM); On-site; USD 30,000 - 38,000; Full time

Job summary

Cibola General Hospital in Grants, NM is seeking a full-time receptionist to manage front desk responsibilities, including phone calls, patient check-in, and appointment scheduling.

You will verify insurance, post payments, and assist medical assistants as needed, ensuring accurate documentation and friendly service for patients. Strong computer skills and customer service mindset are essential for success in this role.

Qualifications

• High School Diploma or GED required.
• Experience as receptionist or office assistant preferred.
• Proficient with computers and Microsoft Office.
• Excellent verbal and written communication.

Responsibilities

• Schedule appointments for clinic patients.
• Check-in patients and update demographics, insurance, or payment information.
• Answer phone calls and route to the proper person or take messages.
• Prepare charts for new patients and obtain required demographic and payment details.
• Prepare referrals and send/fax to appropriate office.
• Complete insurance verification for patients at each appointment.
• Receive and post insurance and payments, and prepare daily deposits.
• Other related tasks as needed.

Skills

Verbal and written communication

Computer literacy

Customer service

Receptionist experience

Education

High School Diploma or GED

Job description

Cibola General Hospital in Grants, NM is seeking a full-time receptionist to manage front desk responsibilities, including phone calls, patient check-in, and appointment scheduling.

You will verify insurance, post payments, and assist medical assistants as needed, ensuring accurate documentation and friendly service for patients. Strong computer skills and customer service mindset are essential for success in this role.