Patient Access & Front Desk Specialist

Talentify; Mesa (AZ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Generous PTO accrual 5 weeks

Medical, Dental, Vision, Disability

Life, Supplemental plans

401K with employer match

Tuition Reimbursement and Scholarship

Job summary

Community Bridges, Inc. (CBI) is seeking a Patient Services Specialist to manage front-end operations at the clinic, including patient registration, demographic verification, and scheduling within the EHR/EPM system.

You will verify insurance, collect due amounts, and flag uninsured patients for potential AHCCCS eligibility, coordinating with the eligibility team for enrollment. The role requires attention to detail, strong customer service, and the ability to work with AHCCCS and insurance

Qualifications

• Must have AHCCCS, insurance knowledge and strong customer service skills.
• High school diploma or GED required; Bachelor’s degree preferred.
• Equivalency of education and experience acceptable.

Responsibilities

• Handle patient registration and demographic verification.
• Verify insurance and determine patient amounts due at visit.
• Schedule intake and follow-up appointments in the EHR/EPM system.
• Assist with AHCCCS screening referrals through the eligibility team.
• Coordinate with clinical staff to ensure services are provided smoothly.

Skills

Insurance verification

Customer service

Front desk experience

Education

High school diploma or GED

Bachelor’s degree in Business or Healthcare (preferred)

Job description

Community Bridges, Inc. (CBI) is seeking a Patient Services Specialist to manage front-end operations at the clinic, including patient registration, demographic verification, and scheduling within the EHR/EPM system.

You will verify insurance, collect due amounts, and flag uninsured patients for potential AHCCCS eligibility, coordinating with the eligibility team for enrollment. The role requires attention to detail, strong customer service, and the ability to work with AHCCCS and insurance