Patient Services Coordinator – Medical & Dental

Chapa-De Indian Health; Rocklin (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off & holidays

Retirement plan

Job summary

Chapa-De Indian Health in California is seeking a Medical & Dental Patient Services Representative to deliver a seamless patient experience, welcome patients, and manage front desk duties for both medical and dental services.

Join a team focused on compassionate care, with a set schedule, competitive hourly pay, and strong benefits. The role requires front office experience and familiarity with Medi-Cal and EHR systems.

Qualifications

• One year experience in a medical or dental front office setting working with Medi-Cal, Medicare.
• Experience with electronic health records, preferably eClinicalWorks.
• Understanding of Medi-Cal insurance processes in medical or dental settings.
• Working knowledge of medical or dental terminology.

Responsibilities

• Deliver an exceptional patient experience by welcoming patients, managing check-in/check-out, collecting payments, and ensuring accurate registration, insurance, and eligibility information.
• Coordinate patient scheduling for both Medical and Dental services, maximizing provider schedules, managing cancellations and waitlists, and improving patient access to care.
• Support seamless clinic operations by collaborating with clinical teams, assisting with referrals and records management, and responding to patient needs in a fast-paced, team-based environment.
• Maintain accurate documentation and compliance with organizational policies, HIPAA requirements, and regulatory standards while protecting patient confidentiality and promoting Chapa-De's mission and values.

Skills

Front office experience

Medi-Cal knowledge

Medical terminology

EHR experience

Tools

eClinicalWorks

Job description

Chapa-De Indian Health in California is seeking a Medical & Dental Patient Services Representative to deliver a seamless patient experience, welcome patients, and manage front desk duties for both medical and dental services.

Join a team focused on compassionate care, with a set schedule, competitive hourly pay, and strong benefits. The role requires front office experience and familiarity with Medi-Cal and EHR systems.