Patient Services Coordinator IV - Orthopedics (Day Shift)

Novant Health; Winston-Salem (NC); Vor Ort; USD 38.000 - 46.000; Vollzeit

Zusammenfassung

Novant Health is seeking a Patient Services Coordinator IV in Winston-Salem, NC. The role focuses on accurate demographic and insurance recording, timely appointment scheduling, and cross-training across administrative functions.

Responsibilities include greeting patients, processing referrals, and contributing to continuous improvement within the Orthopedic & Sports Medicine department. Excellent communication and teamwork are essential.

Qualifikationen

• High school diploma or GED required.
• One year of clerical experience in a medical office setting preferred.
• Knowledge of medical office software and EPIC systems required.
• Ability to maintain confidentiality and work in a team.

Aufgaben

• Process referrals at least 50% of the time and support EPIC or related queues.
• Greet and check in patients for appointments.
• Cross-train in multiple administrative support functions.
• Collaborate with team to achieve patient and department goals.
• Participate in staff meetings and contribute to improvement initiatives.

Kenntnisse

Verbal communication

Organization

Problem solving

Teamwork

Initiative

Confidentiality

Adaptability

Ausbildung

High School Diploma or GED

Tools

EPIC systems

Medical office software

Jobbeschreibung

Novant Health is seeking a Patient Services Coordinator IV in Winston-Salem, NC. The role focuses on accurate demographic and insurance recording, timely appointment scheduling, and cross-training across administrative functions.

Responsibilities include greeting patients, processing referrals, and contributing to continuous improvement within the Orthopedic & Sports Medicine department. Excellent communication and teamwork are essential.