Patient Services Coordinator III: Scheduling & Insurance

Novant Health; Rock Hill (SC); On-site; USD 25,000 - 30,000; Full time

Job summary

Novant Health Rock Hill Family Clinic is seeking a dedicated Patient Services Coordinator III to ensure a positive patient experience through accurate registration, appointment scheduling, insurance verification, and administrative support.

The role emphasizes accurate recording of patient demographics, insurance details and charges, with cross-training in multiple administrative functions to support coordinated patient care.

Qualifications

• High school diploma or GED required.
• At least 1 year clerical experience in a medical office.
• Knowledge of medical office software for demographics, charges, copays, and scheduling.
• Ability to maintain confidentiality and work in a team.

Responsibilities

• Schedule, reschedule, and coordinate patient appointments.
• Provide exceptional patient and call center experience when scheduling appointments.
• Accurately collect and update patient demographics and insurance information.

Skills

Customer service

Verbal communication

Organizational skills

Confidentiality

Teamwork

Initiative

Problem solving

Time management

Education

High School Diploma or GED

Tools

EPIC software

Job description

Novant Health Rock Hill Family Clinic is seeking a dedicated Patient Services Coordinator III to ensure a positive patient experience through accurate registration, appointment scheduling, insurance verification, and administrative support.

The role emphasizes accurate recording of patient demographics, insurance details and charges, with cross-training in multiple administrative functions to support coordinated patient care.