Patient Services Coordinator III – Medical Office & Billing

Novant Health; Charlotte (NC); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Tuition reimbursement

Future Forward education benefits

Public Service Loan Forgiveness

Competitive benefits package

Job summary

Novant Health Arboretum Pediatrics 51 in Charlotte, NC seeks a full-time Patient Services Coordinator III. You will perform check-in/out, verify insurance, schedule appointments, and maintain accurate patient demographics in the EMR.

This role requires a high school diploma or GED and at least one year in a medical office clerical setting. You will work with a dedicated team, receive cross-training, and have opportunities for tuition reimbursement and professional growth within a supportive

Qualifications

• High School Diploma or GED required.
• One year of clerical experience in a medical office setting required.
• Proficiency with medical office software, EPIC systems, and patient data entry.
• Ability to work with changing priorities and maintain patient confidentiality.

Responsibilities

• Perform patient check-in and check-out with excellent customer service.
• Verify insurance eligibility and coverage for accurate billing and registration.
• Schedule, reschedule, and confirm patient appointments per guidelines.
• Enter and maintain patient demographic information and registrations in the EMR.
• Manage patient registration work queues to support timely processing.

Skills

Verbal communication

Customer service

Organization

Problem solving

Team player

Initiative

Confidentiality

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Job description

Novant Health Arboretum Pediatrics 51 in Charlotte, NC seeks a full-time Patient Services Coordinator III. You will perform check-in/out, verify insurance, schedule appointments, and maintain accurate patient demographics in the EMR.

This role requires a high school diploma or GED and at least one year in a medical office clerical setting. You will work with a dedicated team, receive cross-training, and have opportunities for tuition reimbursement and professional growth within a supportive