Patient Services Coordinator III

Novant Health; Wilmington (NC); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Novant Health is seeking a Full-Time Administrative Assistant for the Primary Care – Community Health location in Wilmington, NC. You will be responsible for accurate entry of patient demographics, insurance details, charges, and collections, and for scheduling appointments with care and efficiency.

The role requires a High School Diploma or GED and at least 1 year of clerical experience in a medical office, with strong communication and confidentiality skills. Epic systems experience is a plus.

Formación

• Knowledge of medical office software for updating patient demographics, posting charges, copays, and scheduling appointments.
• Excellent verbal communication skills.
• Ability to work with changing priorities and maintain confidentiality.

Responsabilidades

• Record patient demographics, insurance information, charges and collections accurately and timely.
• Schedule patient appointments in a timely and accurate manner.
• Cross-train in multiple administrative support functions to support department needs.

Conocimientos

Medical office software

Verbal communication

Organizational skills

Critical thinking

Confidentiality

Teamwork

Initiative

Educación

High School Diploma or GED

Herramientas

EPIC systems

Descripción del empleo

What We Offer

Work Schedule: Full- Time Monday - Friday, 8 am - 5 pm, no weekends or holidays.

Location: 416 N 30th Street Wilmington, North Carolina 28405

Department: Primary Care - Community Health

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We’re Looking For

• Education: High School Diploma or GED, required.
• Experience: 1 year One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred): Proficient in use of all computer software utilized in practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selv

Job Opening ID

191853