Patient Services Coordinator III

Novant Health; Summerville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health is seeking a Medical Office Clerk to support patient registration, billing and scheduling in a fast-paced clinic setting in Summerville, SC.

The role requires high school diploma, one year of clerical experience in a medical office, and strong EPIC software knowledge to ensure accurate demographics, insurance and charges processing while maintaining confidentiality and teamwork.

Qualifications

• High School Diploma or GED is required.
• One year of clerical experience in a medical office setting.
• Must have knowledge of medical office software for updating demographics, posting charges, copays, and scheduling appointments.
• Excellent verbal communication, ability to handle changing priorities and maintain confidentiality.

Responsibilities

• Record patient demographics, insurance information, charges and collections accurately.
• Schedule patient appointments in a timely and accurate manner.
• Cross-train in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Problem solving

Confidentiality

Team player

Initiative

Cultural sensitivity

Education

High School Diploma or GED

Tools

EPIC

Job description

What We Offer

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required):Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred):Proficient in use of all computer software utilized in practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.