Patient Services Coordinator III

Novant Health; Hilton Head Island (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Novant Health seeks a motivated medical office clerk to support patient demographics, insurance data, charges and collections, and appointment scheduling in a fast-paced environment.

The ideal candidate has a High School Diploma or GED, 1 year of clerical experience in a medical office, and proficiency with EPIC and medical office software, with the ability to handle changing priorities and confidential information.

Qualifications

• Education: High School Diploma or GED, required.
• Experience: 1 year clerical experience in medical office, required; other related experience may be considered.
• Skills: knowledge of medical office software, posting charges, copays, scheduling; strong communication; confidentiality.
• Nice to have: proficiency with all computer software used in practice.

Responsibilities

• Record patient demographics, insurance information, charges and collections with precision.
• Schedule patient appointments timely and accurately.
• Cross-train in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Problem solving

Critical thinking

Team player

Initiative

Confidentiality

Cultural sensitivity

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Job description

What We Offer

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required.
  • Other related experience may be considered in lieu of medical office experience.
• Additional skillsrequired: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional skills preferred: Proficient in use of all computer software utilized in practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

190565