Patient Services Coordinator III

Novant Health; Mount Pleasant (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health is seeking an experienced medical office clerk to support patient intake, billing, and scheduling. You will record demographics, insurance data, charges, and ensure accurate, timely entry in EPIC.

This role requires one year of clerical experience in a medical setting, high school diploma, and strong communication and organizational skills. You will work as part of a team in a fast-paced environment, upholding patient confidentiality.

Qualifications

• High School Diploma or GED required.
• One year of clerical experience in a medical office.
• Knowledge of medical office software and EPIC systems.
• Ability to handle sensitive patient information with confidentiality.
• Strong verbal communication and organizational skills.

Responsibilities

• Record patient demographics, insurance information, charges, and collections.
• Schedule patient appointments accurately and timely.
• Cross-train in multiple administrative support functions.
• Maintain confidentiality and work with diverse teams.

Skills

EPIC Systems

Medical Office Software

Communication Skills

Organizational Skills

Confidentiality

Team Player

Problem Solving

Attention to Detail

Education

High School Diploma or GED

Tools

EPIC Systems

Medical Office Software

Job description

What We Offer

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We Offer

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills Preferred: Proficient in use of all computer software utilized in practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

193425