Patient Services Coordinator II - Urology Clinic (AM)

UAB Medicine; Birmingham (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Parental leave

PSLF eligibility

Job summary

UAB Medicine in Birmingham, AL seeks an organized administrative professional to support physicians, advanced practice providers and clinics according to established policies. This full-time role includes potential supervision of clerical staff and contributing to efficient patient flow.

You will handle office tasks, medical terminology basics, phone inquiries and data entry while upholding a high level of customer service. A proactive, detail-oriented approach is essential for success.

Qualifications

• High school diploma or equivalent and two years office/clerical experience in customer service or clinical environment.
• Demonstrated organizational and leadership skills; excellent customer service and communication skills required.
• Must attend required coursework and possess basic knowledge of medical terminology and PC software/databases.
• Mathematics and bookkeeping skills expected.

Responsibilities

• Provide specialized clerical support for physicians and clinics.
• May direct the work of other clerical staff as needed.
• Maintain accurate records and administrative workflows.

Skills

Customer service

Communication

Organizational skills

Leadership

Telephone skills

Education

High school diploma or equivalent

Tools

Medical terminology

PC applications

Database management

Bookkeeping

Job description

Position Overview

Shift: Full-time

Schedule: Monday-Friday 8am-5pm

Entity: UA Health Services Foundation

Benefits and perks available for eligible positions include:

• robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Description

Under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physicians, advanced practice providers and assigned clinics. May direct the work of other clerical employees.

Qualifications

High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required.

Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation. Business Office Education or similar coursework preferred.

Why Work at UAB Medicine

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.2 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, more than 67 other sites of care, and a team of over 3,100 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS-verified Level I adult trauma center and only Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.

UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there’s a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff.