Patient Services Coordinator II - Front Desk & Scheduling

The US Oncology Network; Roanoke (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

The US Oncology Network in Roanoke, Virginia, is looking for a dedicated Medical Office Receptionist to manage patient interactions and calls efficiently. Responsibilities include checking in patients, handling insurance forms, and maintaining patient records. Candidates should possess at least 18 months of experience in a similar role, have a high school diploma, and demonstrate proficiency with Microsoft Office. This role requires strong interpersonal skills and a commitment to quality service, ensuring a welcoming clinic environment.

Qualifications

• At least 18 months of experience in a front medical office.
• Proficiency in Microsoft Office applications is required.
• Knowledge of scheduling software and insurance forms.

Responsibilities

• Greets patients and checks them in promptly.
• Answers phone calls and directs them to the appropriate staff.
• Updates patient information in the system.

Skills

Front medical office receptionist experience

Proficiency with computer systems

Knowledge of insurance forms

Adaptability to work challenges

Performance commitment

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

The US Oncology Network in Roanoke, Virginia, is looking for a dedicated Medical Office Receptionist to manage patient interactions and calls efficiently. Responsibilities include checking in patients, handling insurance forms, and maintaining patient records. Candidates should possess at least 18 months of experience in a similar role, have a high school diploma, and demonstrate proficiency with Microsoft Office. This role requires strong interpersonal skills and a commitment to quality service, ensuring a welcoming clinic environment.