Patient Experience & Scheduling Specialist

The US Oncology Network; Roanoke (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

The US Oncology Network in Roanoke, Virginia is seeking a Patient Services Representative to greet patients, schedule appointments, and provide administrative support. Candidates should have a high school diploma or equivalent and experience in an office environment. Proficiency in Microsoft Office is required. The role demands strong communication skills and the ability to manage multiple tasks efficiently. The work environment is an oncology clinic, offering in-person interaction with patients and staff.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Must successfully complete required e-learning courses within 90 days.

Responsibilities

• Greets and checks in patients and visitors.
• Schedules and manages patient appointments.
• Maintains accurate patient records and information.
• Collects payments and provides receipts.
• Communicates effectively with clinical staff.

Skills

Proficiency with computer systems

Microsoft Office (Outlook, Word, Excel)

Receptionist experience

Adaptability

Work commitment

Commitment to quality

Education

High school diploma or equivalent

Job description

The US Oncology Network in Roanoke, Virginia is seeking a Patient Services Representative to greet patients, schedule appointments, and provide administrative support. Candidates should have a high school diploma or equivalent and experience in an office environment. Proficiency in Microsoft Office is required. The role demands strong communication skills and the ability to manage multiple tasks efficiently. The work environment is an oncology clinic, offering in-person interaction with patients and staff.