Patient Services Coordinator II - Front Desk & Scheduling

Sutter Health; Auburn (CA); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Benefits

Job summary

Sutter Health is seeking a patient access professional to greet and check-in patients, verify information, and schedule appointments. You will update Electronic Health Records (EHR) and facilitate intake procedures, including forms and payments, while upholding privacy regulations and quality care standards.

The role emphasizes accurate data entry, strong communication, and the ability to work independently and as part of a collaborative team in a fast-paced outpatient setting.

Qualifications

• HS Diploma or equivalent education/experience is required or equivalent experience accepted.
• 1 year of recent relevant experience.
• Basic knowledge of insurance policies and patient billing, PHI privacy, and healthcare processes.

Responsibilities

• Greet and check-in patients and verify information.
• Schedule appointments and update Electronic Health Record (EHR).
• Facilitate intake forms, collect payments, and ensure privacy compliance.
• Coordinate with staff to support department objectives.
• Orient new staff and perform other assigned tasks as needed.

Skills

Insurance knowledge & patient billing

Written & verbal communication

Time management & organization

Microsoft Office (Word, Excel, Outlook

Ability to work independently and in a

PHI privacy compliance

Team collaboration

Education

HS Diploma or equivalent

Equivalent experience accepted

Tools

Microsoft Office Suite

Job description

Sutter Health is seeking a patient access professional to greet and check-in patients, verify information, and schedule appointments. You will update Electronic Health Records (EHR) and facilitate intake procedures, including forms and payments, while upholding privacy regulations and quality care standards.

The role emphasizes accurate data entry, strong communication, and the ability to work independently and as part of a collaborative team in a fast-paced outpatient setting.