Patient Services Coordinator I – Fast-Paced Medical Office

FailSafe Communications; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide essential administrative support in a physician office or clinic setting. The role focuses on patient relations, scheduling, insurance verification, and answering phones to ensure high-quality, patient-centered care.

Responsibilities include assisting with patient check-in/check-out, directing patients, entering demographics and insurance data, handling payments, and generating daily reports.

Qualifications

• High school diploma or GED required.
• Less than 1 year of experience.

Responsibilities

• Assist with patient check-in and check-out, scheduling, and phone coverage.
• Verify insurance information and eligibility.
• Direct patients to waiting areas and provide front-desk support.
• Process payments and post charges according to guidelines.
• Respond to routine inquiries about hours and services.

Skills

Good communication

Phone etiquette

Data entry

Customer service

Education

HS Diploma/GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide essential administrative support in a physician office or clinic setting. The role focuses on patient relations, scheduling, insurance verification, and answering phones to ensure high-quality, patient-centered care.

Responsibilities include assisting with patient check-in/check-out, directing patients, entering demographics and insurance data, handling payments, and generating daily reports.