Patient Services Coordinator - Healthcare Office Expert

CommonSpirit Health

Sugar Land (TX)

On-site

USD 26,000 - 37,000

Full time

9 days ago

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Job summary

CommonSpirit Health is seeking an Office Assistant in Sugar Land, TX to support leadership and ensure efficient office operations. You will handle patient check-ins/outs, manage records, communications, and scheduling, while delivering accurate, timely support in a fast-paced clinical setting.

The role requires strong organizational skills, proactive problem-solving, and a commitment to high-quality service within a healthcare environment.

Qualifications

High School Graduate, upon hire or High School GED, upon hire
2 years related experience in a healthcare environment, upon hire

Responsibilities

Perform patient check-in at time of visit; interview patients and complete all paperwork to ensure an efficient admitting process and policy compliance.
Copy/scan patient medical records, benefit/insurance information, and related materials into the EMR.
Perform patient check-out including pricing services, coding procedures, and diagnoses.
Collect patient payments and respond to routine insurance and billing inquiries.
Answer phone calls, confirm next-day appointments, verify insurance coverage, and communicate required documentation.
Process referrals, authorizations, and pre-certifications with physicians, patients, and payers.