Patient Services Coordinator - G12E Palliative

MD Anderson Cancer Center; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading cancer treatment center in Houston is seeking a Patient Services Coordinator to manage patient appointments and care services. Candidates should have at least three years of relevant experience and a high school diploma. Responsibilities include scheduling, communicating with families, and preparing patient records. This is a full-time position with a salary ranging from $40,000 to $60,000 annually.

Qualifications

• Three years of relevant work experience. Additional education may substitute for experience.
• Must pass pre-employment skills test.

Responsibilities

• Coordinates and schedules patient appointments.
• Impacts patient care services.
• Communicates all pertinent information to families and physicians.

Skills

Communication

Patient Coordination

Administrative Skills

Education

High school diploma or equivalent

Tools

One Connect

Job description

Overview

Patient Services Coordinator - G12E Palliative

Join to apply for the Patient Services Coordinator - G12E Palliative role at MD Anderson Cancer Center.

Schedule

Shift: 40 hours per week. A combination of two 12 and two 8 hour shifts per week with rotating weekends and holidays.

Day/Evening: 7:00am - 7:00pm, 7:00am - 3:00pm, 3:00pm - 11:00pm.

OR

Evening/Night: 7:00pm - 7:00am, 11:00pm - 7:00am, 3:00pm - 11:00pm

Responsibilities

• Coordinates and schedules patient appointments.
• Impacts patient care services.
• Schedules provider appointments, diagnostic tests, procedures, and treatments.
• Prepares and maintains daily appointment templates and/or patient records in One Connect.
• Communicates all pertinent information to families, physicians, team members, and other patient care areas.
• Prepares patient materials and documentation according to established procedures.
• Collects co-payments and validates patient insurance and demographics.
• Updates payment and patient information; reconciles One Connect cash drawer on a daily basis.
• Performs validation of the Medicare Secondary Payer Questionnaire (MSPQ).
• Ensures coordination of benefits and assignment of Hospital Account Record (HAR).
• Follows standard operating procedures for institution and center.
• Protects the security and confidentiality of patient information at all times.
• Other duties as assigned.

Qualifications

• Education Required: High school diploma or equivalent.
• Experience Required: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis. Must pass pre-employment skills test as required and administered by Human Resources.

Additional Information

• Requisition ID: 176405
• Employment Status: Full-Time
• Employee Status: Regular
• Work Week: Day/Evening, Evening/Night, Rotating, Weekends
• Minimum Salary: USD 40,000
• Midpoint Salary: USD 50,000
• Maximum Salary: USD 60,000
• FLSA: non-exempt and eligible for overtime pay
• Fund Type: Hard
• Work Location: Onsite
• Pivotal Position: No
• Referral Bonus Available?: No
• Relocation Assistance Available?: No

Equal Employment Opportunity

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.