Patient Services Coordinator - Vascular Access and Procedures

MD Anderson Cancer Center; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off

Tuition benefits

Job summary

A leading cancer center in Texas is looking for a full-time Patient Services Coordinator for Vascular Access and Procedures. This role involves coordinating patient appointments, ensuring effective communication between patients and medical staff, and maintaining accurate documentation. Ideal candidates will have strong customer service skills, attention to detail, and a minimum of three years of relevant experience. A high school diploma is required, and an associate’s degree is preferred. Benefits include extensive medical and dental coverage.

Qualifications

• Minimum of three years of recent work experience.
• Prefer at least one year of recent patient care experience.
• Ability to interact effectively with patients, family members, and staff.

Responsibilities

• Coordinate and schedule patient appointments related to vascular access services.
• Prepare and maintain daily appointment templates and patient records.
• Communicate information to families, physicians, and team members.

Skills

Strong customer service skills

Effective communication

Detail-oriented

Strong organizational skills

Education

High School Diploma or Equivalent

Associate’s Degree

Job description

Patient Services Coordinator - Vascular Access and Procedures

MD Anderson Cancer Center

Position Summary

The Patient Services Coordinator for Vascular Access and Procedures is responsible for coordinating and scheduling patient appointments related to vascular access services and procedural care. This role ensures smooth patient flow, accurate documentation, and effective communication between patients, families, physicians, and staff.

Ideal Candidate Qualifications

• High school diploma or equivalent required.
• Minimum of three years of recent work experience.
• Prefer at least one year of recent patient care experience, ideally in a procedural or vascular access setting.
• Strong customer service and communication skills.
• Ability to interact effectively with patients, family members, staff, and physicians both in person and over the phone.
• Detail‑oriented with strong organizational skills, especially in scheduling and managing patient visits and physician appointments.

Why Join Us?

• Play a critical role in supporting patients undergoing specialized treatments.
• Work closely with multidisciplinary teams to ensure seamless care delivery.
• Gain valuable experience in a specialized clinical setting.
• Be part of an organization that values teamwork, professional growth, and patient‑centered care.

Essential Job Functions

• Schedule provider appointments, diagnostic tests, vascular access procedures, and treatments.
• Prepare and maintain daily appointment templates and patient records in One Connect.
• Communicate pertinent information to families, physicians, team members, and other patient care areas.
• Prepare patient materials and documentation according to established procedures.
• Collect co‑payments and validate patient insurance and demographics.
• Update payment and patient information; reconcile One Connect cash drawer daily.
• Perform validation of the Medicare Secondary Payer Questionnaire (MSPQ).
• Ensure coordination of benefits and assignment of Hospital Account Record (HAR).
• Follow standard operating procedures for institution and center.
• Protect the security and confidentiality of patient information at all times.
• Perform other duties as assigned to support vascular access and procedural services.

Education

• Required: High School Diploma or Equivalent
• Preferred: Associate’s Degree

Work Experience

• Required: 3 years relevant work experience.
• Additional education may be substituted for required experience on a one‑to‑one basis.
• Preferred: at least one year of recent patient care experience.

Other Requirements

Must pass pre‑employment skills test as required and administered by Human Resources.

Benefits

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

Security & Compliance

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

Equal Employment Opportunity

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.

Additional Information

• Requisition ID: 177737
• Employment Status: Full‑Time
• Employee Status: Regular
• Work Week: Day/Evening, Days, Evenings
• Minimum Salary: US Dollar (USD) 40,000
• Midpoint Salary: US Dollar (USD) 50,000
• Maximum Salary: US Dollar (USD) 60,000
• FLSA: Non‑exempt and eligible for overtime pay
• Fund Type: Hard
• Work Location: Onsite
• Pivotal Position: No
• Referral Bonus Available?: No
• Relocation Assistance Available?: No

EEO link: http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html