Patient Experience Coordinator (Medical Front Desk)

Arkansas-Urology; Benton (AR); On-site; USD 30,000 - 36,000; Full time

Job summary

Arkansas-Urology is seeking a Medical Receptionist to manage front desk reception and daily administrative duties, greeting patients, handling calls, and processing visits in a courteous, professional manner.

The role requires a high school diploma, at least one year of front office experience in healthcare, and proficiency with Microsoft Office. You will schedule appointments, collect co-pays, maintain records, and support a busy clinical team.

Qualifications

• High school diploma or equivalent required.
• One year front office administrative experience, preferably in healthcare.
• Working knowledge of basic medical terminology and health insurance.
• Excellent communication and organization skills.

Responsibilities

• Greet patients and visitors promptly and professionally.
• Schedule appointments in person or by phone to optimize provider time.
• Verify patient charts, collect forms and signatures, and collect co-pays.
• Maintain patient accounts and confidentiality of information.
• Prepare and file medical records and coordinate with the lab as needed.

Skills

Front office

Customer service

Microsoft Office

Typing 45-50 WPM

Healthcare experience

Education

High school diploma or equivalent

Tools

Medical software

Job description

Arkansas-Urology is seeking a Medical Receptionist to manage front desk reception and daily administrative duties, greeting patients, handling calls, and processing visits in a courteous, professional manner.

The role requires a high school diploma, at least one year of front office experience in healthcare, and proficiency with Microsoft Office. You will schedule appointments, collect co-pays, maintain records, and support a busy clinical team.