Patient Services Coordinator - Front Desk & Scheduling

aoncology; Fort Wayne (IN); On-site; USD 21,807 - 36,341; Full time

Job summary

Fort Wayne Medical Oncology and Hematology is seeking a Patient Services Specialist to deliver high-quality front-end support, manage patient intake, scheduling, records, and payments. This role requires accurate documentation and exceptional customer service across care stations and multi-site coverage.

The PSS will coordinate with physicians and staff, update EMR data, verify patient demographics, and respond to inquiries while ensuring HIPAA compliance.

Qualifications

• Education: High School Diploma; Associates degree preferred.

Responsibilities

• Greet patients and caregivers professionally to create a welcoming, supportive environment.

Skills

Interpersonal communication

Customer service

Attention to detail

Multitasking

Organizational skills

Communication with diverse populations

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Fort Wayne Medical Oncology and Hematology is seeking a Patient Services Specialist to deliver high-quality front-end support, manage patient intake, scheduling, records, and payments. This role requires accurate documentation and exceptional customer service across care stations and multi-site coverage.

The PSS will coordinate with physicians and staff, update EMR data, verify patient demographics, and respond to inquiries while ensuring HIPAA compliance.