Patient Services Coordinator: Front Desk & Scheduling

The US Oncology Network; Bristol (RI); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare organization is seeking a courteous and detail-oriented Patient Services Coordinator to join their Bensalem team. In this role, you will welcome patients, manage calls, support clinical staff, and ensure a patient-centered experience. Ideal candidates will have at least 18 months of medical front office experience, be proficient in Microsoft Office, and possess a strong commitment to service excellence. This position requires onsite presence and offers the opportunity to thrive in a dynamic clinical environment.

Qualifications

• Minimum 18 months medical front office experience, including insurance forms and scheduling software.
• Knowledge of office routines, clinical staff workflows, and scheduling processes preferred.
• Strong commitment to quality, accuracy, and service excellence.

Responsibilities

• Greet patients, visitors, and family members professionally.
• Schedule appointments and manage communications efficiently.
• Ensure compliance with HIPAA and maintain patient confidentiality.

Skills

Proficiency with Microsoft Office (Outlook, Word, Excel)

Strong adaptability

Medical front office experience

Education

High school diploma or equivalent

Job description

A healthcare organization is seeking a courteous and detail-oriented Patient Services Coordinator to join their Bensalem team. In this role, you will welcome patients, manage calls, support clinical staff, and ensure a patient-centered experience. Ideal candidates will have at least 18 months of medical front office experience, be proficient in Microsoft Office, and possess a strong commitment to service excellence. This position requires onsite presence and offers the opportunity to thrive in a dynamic clinical environment.