Urgent Care Front Desk Patient Support Coordinator

Vybe Urgent Care; Bensalem Township (Bucks County); On-site; USD 34,000 - 42,000; Full time

Job summary

vybe urgent care in Bensalem, PA is seeking a Front Desk Coordinator for a full-time, on-site role. You will answer inbound calls, greet patients, and assist with visitor flow in a fast-paced urgent care setting.

The ideal candidate has 6+ months healthcare experience, strong phone skills, proficiency with EMR systems (Athena preferred), and the ability to multitask in a busy environment.

Qualifications

• 6+ months' experience in a healthcare setting preferred.
• Strong phone skills and active listening.
• Familiarity with healthcare practices and patient communication.
• Ability to work independently with minimal supervision.
• High school diploma or GED required.
• Experience in physician or specialty practice settings preferred.
• Experience with EMR, especially AthenaNet, is preferred.
• Ability to work 12- and 9-hour shifts to meet full-time requirements.

Responsibilities

• Answer a high volume of inbound calls promptly and courteously.
• Make outbound calls including callbacks on voicemails.
• Provide patients with accurate information using AthenaNet EMR.
• Greet patients and visitors professionally with empathy and care.

Skills

Phone skills

Multitasking

Customer service

Empathy/communication

Independent work

Education

High school diploma or GED

Tools

AthenaNet EMR

Job description

vybe urgent care in Bensalem, PA is seeking a Front Desk Coordinator for a full-time, on-site role. You will answer inbound calls, greet patients, and assist with visitor flow in a fast-paced urgent care setting.

The ideal candidate has 6+ months healthcare experience, strong phone skills, proficiency with EMR systems (Athena preferred), and the ability to multitask in a busy environment.