Patient Service Representative

CRH Healthcare, LLC; Warner Robins (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

CRH Healthcare, LLC in Warner Robins, GA, is seeking a friendly Patient Service Representative (PSR) to join our urgent care team. You will greet patients, complete registrations, verify insurance, collect co-pays, and maintain accurate records in a fast-paced front-desk setting.

This full-time role requires strong customer service, organization, and communication skills. Three 12-hour shifts with rotating weekends provide opportunities for growth while supporting a welcoming patient experience.

Qualifications

• High school diploma or equivalent required.
• Customer service or medical front-office experience preferred.
• Strong communication and multitasking skills.
• Proficiency with basic computer tasks.
• Ability to work three 12-hour shifts with rotating weekends.

Responsibilities

• Greet patients and complete registration while delivering excellent customer service.
• Verify insurance eligibility, collect co-pays, and process payments.
• Maintain accurate patient records and ensure data accuracy.
• Answer incoming calls and respond to patient inquiries.
• Support front-office operations to ensure a smooth patient experience.

Skills

Customer service

Medical front-office

Communication

Organization

Multitasking

Basic computer skills

Education

High school diploma or equivalent

Tools

EMR system

Billing software

Job description

Patient Service Representative (PSR) – Warner Robins, GA

Full-Time | Three 12-Hour Shifts | Rotating Weekends

Join Peachtree Immediate Care – Where Patient Care Comes First!

Peachtree Immediate Care is seeking a friendly, organized, and dependable Patient Service Representative (PSR) to join our urgent care team in Warner Robins, GA.

As the first point of contact for our patients, you’ll play an important role in creating a welcoming experience while supporting daily front-office operations. This opportunity is ideal for individuals with strong customer service skills, medical office experience, or an interest in growing their healthcare careers.

Why Join Us?

• Work a three-day schedule with 12-hour shifts and rotating weekends.
• Gain valuable experience in a fast-paced healthcare environment.
• Collaborate with a supportive team of healthcare professionals.
• Explore opportunities for professional growth and development.

What You’ll Do

• Greet patients, complete registration, and provide excellent customer service.
• Verify insurance eligibility, collect co-pays, and process payments.
• Maintain accurate patient records and demographic information.
• Answer incoming calls and assist with patient inquiries.
• Support daily front-office operations to ensure an efficient patient experience.

What We’re Looking For

• High school diploma or equivalent required.
• Customer service or medical front-office experience preferred.
• Strong communication, organization, and multitasking skills.
• Basic computer proficiency and attention to detail.
• Ability to work three 12-hour shifts with rotating weekends.

Work Location & Schedule

• Location: Warner Robins, GA
• Employment Type: Full-Time
• Schedule: Three 12-hour shifts per week, including rotating weekends.

CRH Healthcare provides a professional work environment, a strong clinical support organization and a competitive compensation and benefits package.

CRH Healthcare is an equal opportunity employer: M/F/D/V