Patient Services Coordinator - Front Desk

Pinnacle Treatment Centers, Inc.; Richmond (AL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

18 days PTO

401k with company match

Training and certification programs

Comprehensive benefits package (health

STAR LRP

Capella scholarships

Job summary

Pinnacle Treatment Centers, Inc. is seeking a weekend-friendly Receptionist to deliver courteous patient-focused service in a clinical setting.

You will handle front-desk tasks, cash balancing, and clerical duties while supporting the care team. The role includes light travel and requires a HS diploma or GED with medical office exposure. Growth opportunities and a comprehensive benefits package are offered.

Qualifications

• HS diploma/ GED or verifiable work experience in lieu of education.
• One (1) year of experience in an office setting; experience in the medical field a plus.
• Must possess a current and valid driver’s license in state of employment. Localized travel up to 10% may be required.

Responsibilities

• Welcome visitors / patients by greeting them in person or on the telephone; answering or referring inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions
• Comply with all policies and applicable procedures.
• Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
• Coordinate appointments for patients.
• Communicate all relevant information to supervisory team regarding patients and the facility.
• Manage accounts receivable/accounts payable/ deposits.
• Maintain safe and clean reception area by complying with policies, procedures, and regulations.
• Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with billing for private insurance.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned

Skills

Customer service

Cash handling

Clerical skills

Phone etiquette

Education

HS diploma/GED

Associate’s degree preferred

Tools

HER/EMR system

Job description

Pinnacle Treatment Centers, Inc. is seeking a weekend-friendly Receptionist to deliver courteous patient-focused service in a clinical setting.

You will handle front-desk tasks, cash balancing, and clerical duties while supporting the care team. The role includes light travel and requires a HS diploma or GED with medical office exposure. Growth opportunities and a comprehensive benefits package are offered.