Patient Concierge & Front Desk Coordinator

Pinnacle Treatment Centers; Aliquippa (Beaver County); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

18 days PTO

401k with company match

Training & certification opportunities

Job summary

Pinnacle Treatment Centers in the United States is seeking a Receptionist to create a positive, patient-centered experience by delivering excellent front-desk service. You will greet visitors, manage inquiries, handle cash collections, perform clerical tasks, and coordinate appointments, while maintaining a secure, organized reception area.

This role offers competitive pay, full benefits, and opportunities for professional growth within a growing addiction treatment network.

Qualifications

• HS diploma or GED or verifiable work experience in lieu of education.
• One year of experience in an office setting; experience in the medical field a plus.
• Ability to travel up to 10% as needed

Responsibilities

• Welcome visitors / patients by greeting them in person or on the telephone; answering or referralinquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions
• Comply withall policies and applicable procedures.
• Maintainsecurity by following procedures,monitoringlogbooks, checking in visitors, etc.
• Coordinate appointments for patients.
• Communicate all relevant information tothe supervisoryteamregardingpatients and thefacility.
• Maintainsafeand clean reception area bycomplying withpolicies, procedures, andregulations.
• Process intakes,assistguestdoing, upload documents in HER/EMR, coordinate withbilling for private insurance.
• Attend team meetings and complete all trainingcoursestimelyasrequired.
• Other duties as assigned

Skills

Customer service

Telephone etiquette

Office software

Education

HS diploma or GED

Job description

Pinnacle Treatment Centers in the United States is seeking a Receptionist to create a positive, patient-centered experience by delivering excellent front-desk service. You will greet visitors, manage inquiries, handle cash collections, perform clerical tasks, and coordinate appointments, while maintaining a secure, organized reception area.

This role offers competitive pay, full benefits, and opportunities for professional growth within a growing addiction treatment network.