Front Desk & Patient Experience Coordinator

Pinnacle Treatment Centers, Inc.; Chesterfield (AL); On-site; USD 45,847,000 - 51,577,000; Full time

Benefits offered by this job

18 days PTO (Paid Time Off)

401k with company match

Company sponsored ongoing training and

certification opportunities.

Full comprehensive benefits package

STAR LRP

Discounted tuition and scholarships

Job summary

Pinnacle Treatment Centers, Inc. is seeking a Receptionist to deliver a positive, patient-centric experience. You will greet visitors, answer phones, and perform clerical tasks including cash collection and supplies ordering.

The role requires a HS diploma/GED, at least one year of office experience (medical field a plus), and a valid driver’s license with up to 10% travel. We offer comprehensive benefits and growth opportunities.

Qualifications

• Requires HS diploma or GED or verifiable work experience in lieu of education.
• At least 1 year of office experience; experience in medical field is a plus.
• Valid driver’s license; local travel up to 10% may be required.

Responsibilities

• Greet visitors and patients in person or by phone.
• Handle cash, process payments, and daily balancing.
• Perform clerical tasks: typing, filing, mail flow, and electronic file organization.
• Coordinate patient appointments and relay information to the supervisory team.
• Maintain reception area and manage accounts receivable/payable/deposits.
• Attend training and complete duties as assigned.

Skills

Office experience

Customer service

Cash handling

Education

HS diploma/GED

Associate’s degree

Tools

HER/EMR

Job description

Pinnacle Treatment Centers, Inc. is seeking a Receptionist to deliver a positive, patient-centric experience. You will greet visitors, answer phones, and perform clerical tasks including cash collection and supplies ordering.

The role requires a HS diploma/GED, at least one year of office experience (medical field a plus), and a valid driver’s license with up to 10% travel. We offer comprehensive benefits and growth opportunities.