Patient Services Coordinator - Front Desk

AdventHealth; Port Charlotte (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

401-K Retirement Plan

Parental Leave

Job summary

AdventHealth in Port Charlotte, FL is seeking a dedicated front desk/medical office assistant to support patient flow and billing processes. This role performs scheduling, welcomes patients, verifies insurance, collects copays, and maintains clinical records to ensure smooth operations across the facility.

Ideal candidates have a High School diploma and 1+ years of related experience. The position is full-time with day shifts, and benefits start from Day One as part of AdventHealth’s commitment

Qualifications

• High school diploma or equivalent required.
• 1+ years related experience preferred.
• Knowledge of medical office procedures is a plus.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and documents calls promptly and professionally.
• Collects insurance cards and IDs for encounters.
• Schedules and confirms patient appointments to maintain low no-show rates.
• Obtains and distributes medical records and patient information as needed for care.

Education

High School Graduation or Equivalent

Job description

AdventHealth in Port Charlotte, FL is seeking a dedicated front desk/medical office assistant to support patient flow and billing processes. This role performs scheduling, welcomes patients, verifies insurance, collects copays, and maintains clinical records to ensure smooth operations across the facility.

Ideal candidates have a High School diploma and 1+ years of related experience. The position is full-time with day shifts, and benefits start from Day One as part of AdventHealth’s commitment