Compassionate Patient Care Technician - Day Shift

1103 Team Member Services; Port Charlotte (FL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth Port Charlotte is seeking a friendly Medical Office Assistant to support providers, greet patients, and guide them through self-scheduling at kiosks or online. You will manage the waiting area, perform daily inventory, collect demographic data, insurance information, and medical history, and escalate concerns to the on-duty clinician.

This full-time day-shift role requires basic computer skills (PowerPoint, Excel, Word), strong communication, and the ability to work independently or

Qualifications

• Proficient with PowerPoint, Excel, Word.
• Strong interpersonal and communication skills.
• Detail-oriented with ability to multitask.
• HIPAA compliance awareness.
• Able to work independently and in a team.

Responsibilities

• Assist provider in opening/closing procedures and attend market calls.
• Greet patients and guide self-scheduling at kiosks or online.
• Manage waiting area, inventory, and ordering needs.
• Ensure patients complete engagement surveys.
• Disseminate marketing materials and raise clinic awareness.
• Maintain clinic cleanliness and prepare exam rooms.
• Collect demographic data, insurance information, and medical history.
• Elevate patient concerns to provider and act as chaperone.
• Fill cancellations to keep schedules; communicate with patients.
• Advocate for services like sick visits, vaccines, and physicals.
• Other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Multi-tasking

HIPAA compliance

Communication skills

Education

High School Diploma or equivalent

Tools

PowerPoint

Excel

Word

Job description

AdventHealth Port Charlotte is seeking a friendly Medical Office Assistant to support providers, greet patients, and guide them through self-scheduling at kiosks or online. You will manage the waiting area, perform daily inventory, collect demographic data, insurance information, and medical history, and escalate concerns to the on-duty clinician.

This full-time day-shift role requires basic computer skills (PowerPoint, Excel, Word), strong communication, and the ability to work independently or