Front Desk Representative

Optima Medical; Globe (AZ); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Vision benefits

Dental benefits

401k

Paid holidays

Descripción de la vacante

Optima Medical in Arizona seeks a Front Desk Receptionist to join our team. The role handles front-desk duties, insurance verification, and patient check-ins, ensuring smooth scheduling and billing processes.

Strong communication and multitasking are essential in a busy medical office. Ideal candidates have healthcare front office experience, familiarity with EMR systems, and a professional, welcoming demeanor.

Formación

• Front desk experience in medical office preferred.
• Minimum 1 year customer service experience.
• Experience with EMR systems.
• Excellent written and verbal communication skills.
• Detail oriented with a positive, teamwork-focused attitude.

Responsabilidades

• Verify insurance coverage.
• Collect past due balances and copayments at check-in.
• Answer phones and relay messages.
• Schedule initial and follow-up appointments.

Conocimientos

Customer service

Front desk

Communication skills

Multitasking

Teamwork

Educación

HS diploma or GED

Herramientas

EMR experience

Descripción del empleo

Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Front Desk Representative to join our team!

Front Desk Receptionist Responsibilities:

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Schedule initial and follow up appointments

Front Desk Receptionist Qualifications:

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Why join our team?

• Leadership and mentoring
• Resources to further career
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment