Patient Services Coordinator - Front Desk

K&I HEALTHCARE SERVICES LLC; Baltimore (MD); On-site; USD 20,664 - 24,796; Full time

Job summary

K&I HEALTHCARE SERVICES LLC is seeking an Administrative Front Desk Associate in Baltimore, Maryland. This role is the first point of contact for patients and includes responsibilities such as patient registration, appointment scheduling, and insurance verification.

The ideal candidate will have strong customer service skills, experience in a healthcare setting, and proficiency in Microsoft Office. The position is full-time, offers a wage range of $15.00/hr during the introductory period, and $16.00 - $18.00/hr post-introductory.

Qualifications

• Minimum 1 year of front desk, receptionist, or customer service experience required; healthcare setting preferred.
• Proficiency in Microsoft Office Suite and ability to learn electronic health record systems.
• Excellent verbal and written communication skills in English.

Responsibilities

• Greet patients and complete patient registration in electronic health records.
• Verify insurance eligibility and benefits prior to patient visits.
• Answer incoming phone calls and manage communication with referral sources.

Skills

Customer service orientation

Communication skills

Microsoft Office Suite proficiency

Basic math skills

Ability to remain professional in high-stress situations

Education

High school diploma or equivalent (GED)

Associate's degree or medical office assistant program

Job description

K&I HEALTHCARE SERVICES LLC is seeking an Administrative Front Desk Associate in Baltimore, Maryland. This role is the first point of contact for patients and includes responsibilities such as patient registration, appointment scheduling, and insurance verification.

The ideal candidate will have strong customer service skills, experience in a healthcare setting, and proficiency in Microsoft Office. The position is full-time, offers a wage range of $15.00/hr during the introductory period, and $16.00 - $18.00/hr post-introductory.