Patient Services Coordinator (Float) - Front Desk & Billing

Hunterdon Healthcare; Flemington (NJ); On-site; USD 19,000 - 32,000; Full time

Job summary

The Patient Service Representative at HHS Hunterdon Healthcare System Inc. in Flemington, NJ, provides reception and clerical support for patients and visitors, handling billing, scheduling, referrals, and communications under the practice manager’s supervision, while ensuring HIPAA compliance and courteous service.

Responsibilities include verifying insurance, collecting payments, registering and checking out patients, maintaining accurate EHR records, coordinating appointments, and supporting

Qualifications

• Required: High School Diploma or Equivalent.
• Preferred: Associates Degree.
• Knowledge of general office equipment, health insurance, and EMR experience.
• Experience in a medical office is preferred.

Responsibilities

• Rev Cycle, Insurance Eligibility and Payments: Verify insurance coverage, collect patient payments, maintain accurate insurance information, and support clean billing and revenue cycle processes.
• Registration and Checkout: Greet patients, register and update patient information, obtain required documentation, and ensure accurate and complete check-in and check-out processes while maintaining confidentiality.
• Scheduling: Schedule and manage patient appointments, communicate appointment details and policies, and coordinate provider availability to support efficient clinic operations.
• Electronic Health Record: Accurately enter, update, and maintain patient demographic, insurance, and appointment information in the EHR in compliance with practice and regulatory standards.
• General Office Duties: Provide front desk administrative support, answer phones, maintain an organized work area, assist team members, and uphold customer service and office policies.

Skills

Front desk operations

HIPAA compliance

Customer service

Education

High School Diploma or Equivalent

Associates Degree

Tools

EMR experience

General office equipment

Health insurance knowledge

Job description

The Patient Service Representative at HHS Hunterdon Healthcare System Inc. in Flemington, NJ, provides reception and clerical support for patients and visitors, handling billing, scheduling, referrals, and communications under the practice manager’s supervision, while ensuring HIPAA compliance and courteous service.

Responsibilities include verifying insurance, collecting payments, registering and checking out patients, maintaining accurate EHR records, coordinating appointments, and supporting