Receptionist, Float Pool PD - Cross Functional Services - MG

Inspira Health; Mullica Hill (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare organization is seeking a Receptionist for the Float Pool. This role involves supporting daily activities in a medical environment, including greeting patients, managing phone calls, scheduling appointments, and processing patient referrals. Candidates should have a high school diploma and preferably experience in customer service or a healthcare setting. Knowledge of medical terminology is strongly preferred. The position is located in Mullica Hill, New Jersey.

Qualifications

• One year of experience in customer service or reception preferred.
• Experience in a medical practice or health care environment strongly preferred.
• Completion of Medical Terminology Course strongly preferred.

Responsibilities

• Greet patients in a prompt, courteous, and professional manner.
• Answer telephone calls and address inquiries.
• Schedule patient appointments and coordinate referrals.

Skills

Customer service

Medical terminology knowledge

Organizational skills

Education

High school diploma or equivalent

Job description

Receptionist, Float Pool PD - Cross Functional Services - MG

Job Description

Major Function:

A nonexempt, clerical position that supports the daily activities of the medical offices/centralized scheduling. Tasks may include greeting patients in a prompt, courteous, and professional manner, telephone coverage, appointment scheduling, patient registration, insurance eligibility and patient referrals. This position answers telephone calls in a prompt, courteous, and professional manner. Addresses the call by responding to the inquiry, scheduling an appointment, or transferring the caller to the appropriate personnel. May initiate a triage task for response by medical personnel as needed per protocol. Coordinates reminder calls to all patients scheduled for the following business day as needed. Schedules patient studies recommended by provider(s) as needed. Greets and directs patients and visitors. Coordinates referrals for patients through insurance and physician offices. Collects payments from patients and reconciles daily cash reports.

Education & Experience:

• High school diploma or equivalent.
• One year of experience in customer service or reception preferred.
• Experience in a medical practice or health care environment strongly preferred.
• Completion of Medical Terminology Course strongly preferred.

Certification/Licensure:

• N/A

Knowledge & Skills:

• Knowledge of medical terminology and organization services.
• Knowledge of individual responsibilities to accurately direct callers.

Physical Requirements:

The conditions described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job:

• Job Category Clinical and Professional Services
• Posting Date 01/09/2026, 05:20 PM
• Job Shift Day
• Locations 134 Bridgeton Pike, Mullica Hill, NJ, 08062, US