Patient Services Coordinator - Flexible Part-Time Schedule

Advocate Health Care; Green Bay (WI); On-site; USD 27,000 - 41,000; Part time

Benefits offered by this job

Benefits Eligible

Job summary

Advocate Health Care's Aurora Medical Group in Wisconsin seeks a Part-Time Patient Service Representative to join the ambulatory care team. The role supports providers, connects with patients, and ensures a seamless, compassionate experience across the care continuum.

Shifts run Monday to Friday between 7am and 7pm, with 8-hour blocks in a rotating schedule. Applicants should have a high school diploma or equivalent and 1–2 years of customer service experience, including handling difficult

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provide efficient, compassionate patient services by assisting with appointments, information, and inquiries.
• Handle billing information entry at point of service and follow-up on missing data.
• Maintain accurate and timely medical records in the patient management system.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Advocate Health Care's Aurora Medical Group in Wisconsin seeks a Part-Time Patient Service Representative to join the ambulatory care team. The role supports providers, connects with patients, and ensures a seamless, compassionate experience across the care continuum.

Shifts run Monday to Friday between 7am and 7pm, with 8-hour blocks in a rotating schedule. Applicants should have a high school diploma or equivalent and 1–2 years of customer service experience, including handling difficult