Patient Services Coordinator: Flexible, Hybrid Care Navigator

University of Texas MD Anderson Cancer Center; Houston (TX); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Day-one medical benefits

Tuition Assistance Program

Paid time off and holidays

Retirement plans

Job summary

University of Texas MD Anderson Cancer Center is seeking a Patient Services Coordinator to smooth the patient journey by coordinating appointments, tests, and treatments with care and accuracy.

The role supports patients and families, coordinates with physicians and nurses, and handles records, payments, and confidentiality. Excellent communication and organizational skills are essential, with EMR experience preferred. Hybrid on-site/remote work may apply.

Qualifications

• Outstanding communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Commitment to maintaining confidentiality and professionalism.
• Experience with scheduling systems or EMR is preferred.

Responsibilities

• Coordinate and schedule patient appointments, tests, procedures, and treatments accurately.
• Serve as main contact for patients and families with scheduling, payments, and next steps.
• Partner with physicians, nurses, and teams to support coordinated care delivery.
• Maintain electronic records, orders, and templates with precision and privacy.
• Process payments, verify insurance, and reconcile patient accounts as part of financial integrity.
• Ensure patient information is secure and compliant with privacy regulations.
• Assist with various administrative tasks to keep patient services running smoothly.
• Other duties as assigned.

Skills

Communication

Organizational skills

Confidentiality

EMR scheduling

Education

High school diploma or equivalent

Tools

EMR systems

Job description

University of Texas MD Anderson Cancer Center is seeking a Patient Services Coordinator to smooth the patient journey by coordinating appointments, tests, and treatments with care and accuracy.

The role supports patients and families, coordinates with physicians and nurses, and handles records, payments, and confidentiality. Excellent communication and organizational skills are essential, with EMR experience preferred. Hybrid on-site/remote work may apply.