Patient Services Coordinator – Eye Care

Eye Health Vision Centers; Dartmouth (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Eye Health Vision Centers in Dartmouth, MA is seeking a Patient Service Representative to be the front-line contact for patients, handle scheduling, registration, data entry, and payment collections, and ensure a friendly, efficient patient experience.

You will coordinate with the Patient Service Representative Team, verify insurances and referrals, maintain accurate records in the practice management system, and support daily administrative tasks while upholding confidentiality and privacy

Qualifications

• Exceptional customer service and patient experience focus.
• Ability to anticipate patient needs and escalate when appropriate.
• Efficiently manage data entry, scheduling, and payments.
• Strong organization and attention to confidentiality.
• Comfort with using practice management systems.

Responsibilities

• Register patients and schedule appointments.
• Educate patients about benefits and collect payments at point of service.
• Maintain accurate patient data in the practice management system.
• Verify health insurances and obtain referrals when needed.
• Organize and maintain medical records and files.
• Perform miscellaneous administrative tasks (scheduling, filing, etc.).
• Adhere to company policies and procedures.

Skills

Exceptional customer experience

Proactive communication

Drive for results

Efficiency focus

Teamwork

Adaptability

Continuous learning

Problem solving

Education

High School Diploma

Job description

Eye Health Vision Centers in Dartmouth, MA is seeking a Patient Service Representative to be the front-line contact for patients, handle scheduling, registration, data entry, and payment collections, and ensure a friendly, efficient patient experience.

You will coordinate with the Patient Service Representative Team, verify insurances and referrals, maintain accurate records in the practice management system, and support daily administrative tasks while upholding confidentiality and privacy