Patient Services Coordinator: Care Access & Scheduling

Mercy Health; Oregon (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Incentives

403(b) with employer contributions

Medical, dental, vision, prescription

Job summary

Mercy Health is seeking a Patient Services Representative for the St. Charles Medical Office Building. This role handles patient registration, demographics verification, insurance pre-authorization where needed, and scheduling within the practice management system.

The position emphasizes excellent customer service as patients navigate appointments, forms, and MyChart access, with guidance on financial options and care coordination.

Qualifications

• High School Diploma or GED required.
• Prior experience in patient registration/healthcare preferred.

Responsibilities

• Serve as the primary contact between patients and physician practices.
• Register patients, verify demographics, and collect insurance information.
• Schedule appointments and enter patient data into the computer system.
• Explain financial options and assist with payments and follow-up scheduling.
• Support multiple physician practice locations as needed.

Skills

Customer service

Communication

Scheduling

Data entry

Payment processing

Education

High School Diploma or GED

Tools

MyChart

Job description

Mercy Health is seeking a Patient Services Representative for the St. Charles Medical Office Building. This role handles patient registration, demographics verification, insurance pre-authorization where needed, and scheduling within the practice management system.

The position emphasizes excellent customer service as patients navigate appointments, forms, and MyChart access, with guidance on financial options and care coordination.