Patient Services & Scheduling Specialist

Mercy Home Health; Maumee (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Job summary

Mercy Health is seeking a Patient Services Representative at Monclova Road Medical Office Building. The role handles patient registration, insurance verification, scheduling, and payments with a focus on exceptional service.

You will greet patients, verify demographics, explain financial options, and maintain accurate records. Related experience in healthcare is preferred and a patient-focused attitude is valued for teamwork and community service.

Qualifications

• Experience in patient registration/healthcare is preferred.
• Excellent communication and customer service skills are essential.
• Ability to verify demographics and insurance information accurately.

Responsibilities

• Serve as the primary contact between patients and the practice.
• Schedule appointments and enter information in the system.
• Verify demographics and insurance during registration and updates.
• Assist with financial discussions and patient billing as needed.
• Process admissions paperwork and maintain accurate records.

Skills

Patient registration

Scheduling appointments

Customer service

Insurance verification

Cash handling

Education

High School Diploma or GED

Tools

Epic EMR

Medical office software

Job description

Mercy Health is seeking a Patient Services Representative at Monclova Road Medical Office Building. The role handles patient registration, insurance verification, scheduling, and payments with a focus on exceptional service.

You will greet patients, verify demographics, explain financial options, and maintain accurate records. Related experience in healthcare is preferred and a patient-focused attitude is valued for teamwork and community service.