Patient Services Coordinator - Admin & Front Desk

Veterans Health Administration; Cleveland (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

VA Northeast Ohio Healthcare System is seeking a Patient Services Assistant within the PCAS and AC&P sections under Eligibility & Enrollment. The role supports patient access, scheduling, records, and communications in a busy ambulatory care environment.

The ideal candidate will have strong clerical skills, attention to detail, and the ability to handle inquiries from veterans and their families with professionalism. This is a full-time federal position with federal benefits and stable schedules.

Qualifications

• Administrative and clerical office experience.
• Experience using computer, spreadsheets, database software.
• Ability to receive calls and direct visitors appropriately.

Skills

Accountability

Attention to Detail

Customer Service

Communication Skills

Job description

VA Northeast Ohio Healthcare System is seeking a Patient Services Assistant within the PCAS and AC&P sections under Eligibility & Enrollment. The role supports patient access, scheduling, records, and communications in a busy ambulatory care environment.

The ideal candidate will have strong clerical skills, attention to detail, and the ability to handle inquiries from veterans and their families with professionalism. This is a full-time federal position with federal benefits and stable schedules.