Patient Care Coordinator — Day Shift, Front Desk Support

Sentara Health; Virginia Beach (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401k with employer match

Tuition assistance

Student debt payoff

Life insurance

Disability plans

Legal resources

Bonuses possible

Job summary

Sentara Health in Virginia Beach, VA is seeking a full-time Patient Care Specialist to provide non-clinical support in a physician's office. You will handle answering phones, schedule appointments, and respond to patient questions, contributing to an exceptional patient experience in a collaborative team environment.

This role requires a HS Diploma and 3 years of customer service, plus 1 year experience with health insurance plans or medical records data.

Qualifications

• HS Diploma is required.
• Associate degree or higher may substitute experience.

Responsibilities

• Provide non-clinical support in a physician's office.
• Handle phones and scheduling.
• Answer patient questions and assist care delivery.
• Contribute to a collaborative, high‑quality patient experience.

Skills

Customer service

Education

HS Diploma

Associate degree or higher

Job description

Sentara Health in Virginia Beach, VA is seeking a full-time Patient Care Specialist to provide non-clinical support in a physician's office. You will handle answering phones, schedule appointments, and respond to patient questions, contributing to an exceptional patient experience in a collaborative team environment.

This role requires a HS Diploma and 3 years of customer service, plus 1 year experience with health insurance plans or medical records data.