Patient Services Coordinator

Northwestern Medicine Central DuPage Hospital; Winfield (IL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Tuition Reimbursement

Student Loan Repayment

Professional Development

Wellbeing Fund

401(k) Matching

Medical, Dental and Vision Coverage

Life Insurance

Salary Increase and Incentive Bonus

Paid Time Off and Holidays

Job summary

Northwestern Medicine Central DuPage Hospital is seeking a Patient Services Representative to greet patients, manage registrations, verify insurance, and handle front-desk duties. You will answer calls, schedule appointments, and maintain patient demographics while upholding confidentiality and high service standards.

Responsibilities include coordinating tests, assisting with daily reconciliation, and managing chart requests.

Qualifications

• High school diploma or GED is required.
• 0–2 years of customer service experience.
• Bachelor’s degree is preferred.
• Working knowledge of medical terminology preferred.

Responsibilities

• Greets patients and performs registration, verifies insurance, and collects co-pays.
• Answers phones and schedules appointments.
• Maintains and updates patient demographic information and company information.
• Coordinates scheduling of outside testing for patients.

Skills

Customer service experience

Medical terminology

Education

High school diploma or GED

Bachelor’s degree

Tools

Epic software

Job description

Northwestern Medicine Central DuPage Hospital is seeking a Patient Services Representative to greet patients, manage registrations, verify insurance, and handle front-desk duties. You will answer calls, schedule appointments, and maintain patient demographics while upholding confidentiality and high service standards.

Responsibilities include coordinating tests, assisting with daily reconciliation, and managing chart requests.