Patient Services Coordinator

Patient First; Virginia (MN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement Plan (with employer?

Paid Annual Leave

Overtime Pay and Holiday Pay

Discounted medical treatment for staff

Job summary

Patient First in Virginia is seeking a front desk associate to assist patients at registration, guide them to care areas, and handle billing inquiries. You will operate the EMR system, collect payments, and ensure courteous, efficient service.

The role requires basic typing, good communication, and the ability to multitask in a fast-paced urgent care setting. A high school diploma and at least one year of clerical experience are preferred.

Qualifications

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours.
• Ability to lift up to 25 pounds.
• Excellent verbal and written communication skills.
• Willing to work at any center due to staffing needs.

Responsibilities

• Assist patients using the kiosk prior to registration.
• Escort patients to the treatment area for registration and evaluation.
• Explain billing policies and answer questions about charges.
• Register patients accurately and provide courteous service.
• Verify patient demographics, health, pharmacy, and insurance information.
• Receive, move, and stock supplies; maintain front office area.
• Operate the electronic medical record system and complete checklists.
• Answer calls and distribute messages promptly.

Skills

Typing

Customer service

Communication

Multitasking

Clerical support

Education

High school diploma or equivalent

Tools

EMR system

Job description

Patient First in Virginia is seeking a front desk associate to assist patients at registration, guide them to care areas, and handle billing inquiries. You will operate the EMR system, collect payments, and ensure courteous, efficient service.

The role requires basic typing, good communication, and the ability to multitask in a fast-paced urgent care setting. A high school diploma and at least one year of clerical experience are preferred.