Patient Services Coordinator

GOEBEL FIXTURE COMPANY; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company Provided Life Insurance

Paid Holidays

Paid Time Off (PTO)

Flexible Spending Account (FSA)

401(k) Plan

Learning Management System (LMS) to$20

Opportunities for professional growth

Job summary

GOEBEL FIXTURE COMPANY in Columbia, SC is seeking a Patient Services Coordinator to be the friendly face of the practice. You will manage appointments, check-ins, and patient communications while coordinating with the team to ensure a smooth daily operation.

Ideal candidates have a high school diploma, experience in dental offices or customer service, strong multitasking abilities, and knowledge of dental office management software, maintaining a professional, client-focused approach in a

Qualifications

• High school diploma or equivalent.
• Experience in a dental office or customer service preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.
• Desk-based role with some patient interaction at reception.
• Friendly, client-focused professional in a high-traffic front desk.

Responsibilities

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Skills

Communication skills

Organizational skills

Customer service

Education

High school diploma or equivalent

Tools

Dental office management software

Job description

• Location 8905 Two Notch Rd,Columbia, SC, 29223,United States
• Employee Type Full Time

• Phone [phone]

Join Our Team as a Patient Services Coordinator!

Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you'll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we'd love to hear from you!

Job Summary:

The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office’s day-to-day operations.

Responsibilities:

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a dental office or customer service role is preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.
• Mostly desk-based with some patient interaction in the reception area.
• Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills.

What We Offer:

• Company Provided Life Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Flexible Spending Account (FSA)
• 401(k) Plan
• Learning Management System (LMS) to keep your skills sharp
• Opportunities for professional growth and development