Patient Services Coordinator

Healthlinc; La Porte (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

HealthLinc in La Porte, IN is seeking a Patient Service Representative to greet patients, check them in and out, verify insurance, and process payments. This full-time, day-shift role collaborates with a team and reports to the Assistant Site Operations Director.

Responsibilities include scheduling, updating insurance, handling calls, coordinating prescriptions, and registering new patients. Proficiency with PHreesia, EHR and Microsoft 365 is expected; strong customer service is essential.

Qualifications

• High School diploma or equivalent required.
• 1–3 years healthcare administrative experience preferred.
• Strong customer service and communication skills required.

Responsibilities

• Greets public, staff, and others in a professional and courteous manner.
• Schedules patients and checks them in and out for their appointments.
• Verifies and updates insurance information at every patient visit.
• Receives, screens and routes calls to appropriate destination.
• Accepts payments, issues receipts, and updates journal as needed.
• Coordinates with providers on patient prescription refills as needed.
• Registers new patients in accordance with policies and procedures.
• Runs Automatic Eligibility Verifications.
• Follows up with voice mail messages and setting appointments.
• Maintains general knowledge of HealthLinc Patient Resources.
• Performs other duties as assigned.

Skills

Customer service

Written and verbal communication

Teamwork

Math skills

Organization & time mgmt

Adaptability

Education

High School diploma

Tools

PHreesia

EHR

Microsoft 365

Online sources

Job description

HealthLinc in La Porte, IN is seeking a Patient Service Representative to greet patients, check them in and out, verify insurance, and process payments. This full-time, day-shift role collaborates with a team and reports to the Assistant Site Operations Director.

Responsibilities include scheduling, updating insurance, handling calls, coordinating prescriptions, and registering new patients. Proficiency with PHreesia, EHR and Microsoft 365 is expected; strong customer service is essential.