Patient Services Coordinator

UF Health; Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

UF Health in Jacksonville, FL seeks an organized front desk/medical receptionist to coordinate patient scheduling, registration, and front-office operations. You will greet patients, collect demographic and financial information, obtain signatures, and support billing documentation.

Responsibilities include scheduling appointments, entering orders, answering calls, and serving as a liaison among patients, nurses, physicians, and staff to ensure a positive patient experience and efficient

Qualifications

• Strong decision-making, initiative and sound judgment.
• High accuracy and attention to detail.
• Excellent verbal communication in English.
• Basic arithmetic skills for cashiering and financial transactions.
• Experience with data entry and maintaining accurate information.
• Ability to prioritize tasks and manage competing responsibilities.
• Professionalism and客户服务 under pressure.

Responsibilities

• Schedule patient appointments and register patients.
• Interview patients to collect demographic and financial information.
• Enter laboratory orders and diagnostic test requests into the computer system as directed by physicians.
• Complete patient registration and related administrative functions for billing/insurance.
• Obtain required patient signatures and documents for billing and insurance purposes.
• Greet patients upon arrival and direct inquiries to appropriate staff.
• Answer incoming calls and coordinate with staff.
• End-of-day disposition and compilation of relevant patient statistics.
• Serve as liaison between patients, nurses, physicians and other healthcare team members.
• Maintain a welcoming, professional environment and provide timely administrative support.

Skills

Decision making

Attention to detail

Verbal communication

Arithmetic

Data entry

Prioritization

Customer service

Education

High school diploma or GED

Job description

UF Health in Jacksonville, FL seeks an organized front desk/medical receptionist to coordinate patient scheduling, registration, and front-office operations. You will greet patients, collect demographic and financial information, obtain signatures, and support billing documentation.

Responsibilities include scheduling appointments, entering orders, answering calls, and serving as a liaison among patients, nurses, physicians, and staff to ensure a positive patient experience and efficient