Patient Concierge & Front Desk Administrator

Martha's Vineyard Hospital; Oak Bluffs (MA); On-site; USD 43,000 - 89,000; Full time

Job summary

Martha's Vineyard Hospital is seeking a friendly receptionist to greet patients, schedule appointments, and maintain records. The role requires 1-3 years of customer service experience, preferably in a clinical setting, and a high school diploma. Onsite at One Hospital Road, 40 hours per week, daytime shifts.

Pay ranges from $20.73 to $42.97 per hour, with benefits and compensation based on experience. This is a regular, onsite position within Mass General Brigham’s network.

Qualifications

• High School Diploma or Equivalent required.
• 1-3 years of customer service experience, preferably in a clinical setting.
• 0-1 year required.
• Displays courteous telephone interactions with patients.

Responsibilities

• Greet and assist patients; schedule appointments; and maintain records and accounts.
• Triages telephone calls and collects co-pays.
• Ensures HIPAA privacy and maintains a professional office environment.
• Performs other duties as assigned.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

Martha's Vineyard Hospital is seeking a friendly receptionist to greet patients, schedule appointments, and maintain records. The role requires 1-3 years of customer service experience, preferably in a clinical setting, and a high school diploma. Onsite at One Hospital Road, 40 hours per week, daytime shifts.

Pay ranges from $20.73 to $42.97 per hour, with benefits and compensation based on experience. This is a regular, onsite position within Mass General Brigham’s network.